Refund policy

Last Update: 1st Oct 2025
Limited Warranty

The M² Muslim Smart Watch (“Product”) is warranted against defects in materials and workmanship for a period of one (1) year from the date of original retail purchase by the end-user (“Warranty Period”). During this time, if a defect arises and a valid claim is received, the Company will, at its sole discretion:
(a) repair the Product using new or refurbished parts,
(b) replace the Product with a new or equivalent model, or
(c) refund the purchase price of the Product.

⸻

Coverage

This warranty applies only to defects in materials and workmanship under normal use in accordance with the Product’s documentation and instructions.

⸻

Exclusions

This warranty does not apply to:
1. Normal wear and tear, including scratches, discoloration, and strap deterioration.
2. Consumable components such as batteries, except where failure results from a defect in materials or workmanship.
3. Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake, or other external causes.
4. Damage resulting from use of the Product outside its permitted or intended uses.
5. Damage caused by unauthorized modifications, repairs, or alterations.

⸻

Limitation of Liability

To the maximum extent permitted by applicable law, this warranty and the remedies provided herein are exclusive and in lieu of all other warranties, remedies, and conditions, whether oral, written, statutory, express, or implied.
The Company shall not be liable for any indirect, special, incidental, or consequential damages arising from the use of the Product, including but not limited to loss of profits, loss of data, or loss related to personal or spiritual reliance on the Product.

⸻

Consumer Rights

This limited warranty gives you specific legal rights. You may also have other rights which vary by country, state, or jurisdiction. Nothing in this warranty limits or excludes any rights you are entitled to under applicable consumer protection laws.

⸻

Additional Terms
• Warranty service may require you to return the Product in its original packaging (or equivalent protective packaging).
• Shipping costs to and from authorized service centers may be borne by the customer, unless required otherwise by law.
• This warranty is governed by the laws of the country in which the original retail purchase took place.